Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: March 25, 2026

Information We Collect

Personal Information

When you create an account, we collect:

  • Name and email address
  • Profile picture (optional)
  • Travel preferences and interests
  • Contact information for trip planning

Trip Information

When you plan trips, we collect:

  • Destination details and travel dates
  • Accommodation and activity preferences
  • Expense information and receipts
  • Photos and memories from your trips

Usage Information

We automatically collect certain information when you use our service:

  • Device information and browser type
  • IP address and general location
  • Usage patterns and feature interactions
  • Error logs and performance data

How We Use Your Information

We use your information to:

  • Provide and improve our travel planning services
  • Enable collaboration with friends and family on trips
  • Send you important updates about your trips and expenses
  • Personalize your experience and recommend destinations
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Analyze usage patterns to improve our platform

Information Sharing

We may share your information in the following circumstances:

With Trip Participants

When you invite others to a trip, they can see trip details, expenses, and your profile information within that trip context.

Service Providers

We may share information with trusted third-party service providers who help us operate our platform (hosting, analytics, customer support).

Legal Requirements

We may disclose information if required by law, legal process, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure hosting with reputable cloud providers
  • Employee training on data protection practices

While we strive to protect your information, no system is 100% secure. Please use strong passwords and keep your account credentials confidential.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request your data in a machine-readable format
  • Restriction: Request limitation of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your account and maintain sessions
  • Analyze usage patterns and improve our service
  • Provide personalized content and recommendations

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and user experience

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@erroplan.com

Address: erroplan Privacy Team, 123 Travel Street, Adventure City, AC 12345

We will respond to your inquiry within 30 days.

Policy Updates

We may update this Privacy Policy from time to time. When we do, we will:

  • Post the updated policy on this page
  • Update the "Last updated" date
  • Notify you by email for significant changes
  • Provide notice within the application

Your continued use of our service after any changes constitutes acceptance of the updated policy.